When running TinyTERM version 4.63 or higher, you may get an error message that reads, “This copy of TinyTERM is not licensed to run on Microsoft server operating systems.” It is most common on Windows Vista and later Windows versions.

This message indicates that the product is not licensed to run in a terminal server environment. TinyTERM uses concurrent licensing in Microsoft terminal server environments such as Windows 2008 Server.

If you believe you have received this message in error, please contact Century Software technical support at support@centurysoftware.com or 801-268-3088. Please have your activation key and your Windows version available. We will work with you to get this issue resolved.

When running TinyTERM version 4.63 or higher, you may see a “License Count Exceeded” error dialog. This happens when you open more windows than your product is licensed for. For example, a three-user TinyTERM Plus license will only allow three windows to open. The fourth will see this error.

This is by design. In terminal server environments such as Microsoft Windows 2008 Server, TinyTERM Plus is licensed concurrently. Only the licensed number of TinyTERM instances may be run at one time.

You may get this message in error on standalone PCs. If this is happening, and you believe it should not be, please contact technical support at support@centurysoftware.com or 801-268-3088. Please have your 25-character activation key available, and let us know which version of Windows you are using. We will resolve this issue for you.

When you enter a license into TinyTERM 4.60 or higher, it may accepts the activation key but not run. Instead, the next time TinyTERM starts, it will ask for the license again.

When this happens, the license doesn’t match the individual release installed. For example, TinyTERM 4.63 will appear to accept a TinyTERM 4.62 license, but can’t actually use it.

To fix this, install the correct version of TinyTERM for your license. To get that version, login to the Customer Portal. A list of your registered licenses will be displayed. Click the download button next to the license to get the matching TinyTERM install file.

CR 893

If TinyTERM 4.6 is installed it on a PC that had an older version of TinyTERM, adding the license may cause the program to close with no errors. This happens when the previous license file, CenLic32.dll, was not removed before installing the new version.

To fix the problem, uninstall TinyTERM, then delete the directory C:\Program Files\Century. Restart the PC, then reinstall TinyTERM 4.6. It will accept the license after that.

If TinyTERM Plus 4.60 or higher is installed on a Windows terminal server, every user has to license it to run it. This is due to the nature of licensing in TinyTERM 4.6, which uses a license certificate file license.crt, rather than a registry entry as in prior versions of TinyTERM.

When this happens, the license.crt file was written to the administrator’s My Documents folder. This is one of two locations where the file can be written, and is normal for domain systems.

As a local PC administrator, copy license.crt to C:\Program Files\Century\TinyTERM. Make sure all users have read access to the file. (On some systems, it’s also necessary to give all users write access.) That should resolve the issue.

The following tables summarize the various versions of TinyTERM and TERM, for both DOS and Windows platforms. They show which operating systems each version was originally supported on, the basic format of the serial number, and whether or not that version of TinyTERM is still eligible for telephone and email support. The table is organized from most current products to oldest.

Support information for all versions is available in this Knowledge Base.

Version	Year	Product	Activation Key	Currently Supported?	OSes
4.12.0-4.12.4	2017-present	TinyTERM TinyTERM Plus	ADHSX-FH2C7-VVFF7-CHLRA-5EZRP	Yes	Windows XP and newer
4.9.0-4.11.0	2015-2017	TinyTERM TinyTERM Plus TinyTERM AX for Web	ADHSX-FH2C7-VVFF7-CHLRA-5EZRP	No	Windows XP and newer
4.8.0-4.8.6	2013-2015	TinyTERM TinyTERM Plus TinyTERM AX for Web	ADHSX-FH2C7-VVFF7-CHLRA-5EZRP	No	Windows XP, Vista, Windows 7, Windows 8
4.7.6	2013	TinyTERM AX for Web (initial release)	ADHSX-FH2C7-VVFF7-CHLRA-5EZRP (Registered Name required)	No	Windows XP, Vista, Windows 7, Windows 8
4.7.0-4.7.4	2011-2013	TinyTERM TinyTERM Plus TinyTERM AX for Web	ADHSX-FH2C7-VVFF7-CHLRA-5EZRP	No	Windows XP, Vista and Windows 7

Support for TinyTERM version 4.65 ended in August 2013. Support for TinyTERM versions 4.60-4.64 ended in February 2013.

Beginning with version 4.60, all products share the same 25-character activation key format.

Version	Year	Product	Activation Key	Currently Supported?	OSes
4.65	2011	TinyTERM TinyTERM Plus	ADHSX-FH2C7-VVFF7-CHLRA-5EZRP	No	Windows XP, Vista and Windows 7
4.60-4.64	2009-2011	TinyTERM TinyTERM Plus TinyTERM SHA	ADHSX-FH2C7-VVFF7-CHLRA-5EZRP	No	Windows XP, Vista and Windows 7

Support for TinyTERM versions 4.40-4.52 ended in May 2010.

TinyTERM Web Server was removed from the TinyTERM product line in version 4.60. Support for TinyTERM Web Server in all versions was also ended at that point.

Version	Year	Product	Serial Number	Curently Supported?	OSes
4.53	2007-2009	TinyTERM	E53777777EM	No	Windows 98se, Me, NT 4.0, 2000, XP and Vista
		TinyTERM Plus	P53777777EM		Windows 98se, Me, NT 4.0, 2000, XP, 2003 and Vista
		TinyTERM Web Server	S53777777EM	No
4.52	2006-2007	TinyTERM	E52777777EM	No	Windows 98se, Me, NT 4.0, 2000 and XP
		TinyTERM Plus	P52777777EM		Windows 98se, Me, NT 4.0, 2000, XP and 2003
		TinyTERM Web Server	S52777777EM
4.50	2005-2006	TinyTERM	E50777777EM	No	Windows 98se, Me, NT 4.0, 2000 and XP
		TinyTERM Plus	P50777777EM		Windows 98se, Me, NT 4.0, 2000, XP and 2003
		TinyTERM Web Server	S50777777EM
4.43	2005	TinyTERM	E43777777EM	No	Windows 98se, Me, NT 4.0, 2000 and XP
		TinyTERM Plus	P43777777EM		Windows 98se, Me, NT 4.0, 2000, XP and 2003
		TinyTERM Web Server	S43777777EM
4.42	2004-2005	TinyTERM	E42777777EM	No	Windows 98se, Me, NT 4.0, 2000 and XP
		TinyTERM Plus	P42777777EM		Windows 98se, Me, NT 4.0, 2000, XP and 2003
		TinyTERM Web Server	S42777777EM
4.41	2004	TinyTERM	E41777777EM	No	Windows 98se, Me, NT 4.0, 2000 and XP
		TinyTERM Plus	P41777777EM		Windows 98se, Me, NT 4.0, 2000, XP and 2003
		TinyTERM Web Server	S41777777EM
4.40	2004	TinyTERM	EV4777777EM	No	Windows 98se, Me, NT 4.0, 2000 and XP
		TinyTERM Plus	PL4777777EM		Windows 98se, Me, NT 4.0, 2000, XP and 2003
		TinyTERM Web Server	WS4777777EM

TinyTERM Thin Client was made an install option of TinyTERM Plus in version 4.40.

Support for TinyTERM versions 4.30-4.52 ended in May 2010.

Support for TinyTERM versions 4.00-4.21 ended in March 2007.

Version	Year	Product	Serial Number	Currently Supported?	OSes
4.30-4.33	2002-2004	TinyTERM	EV3777777EM	No	Windows 98se, Me, NT 4.0, 2000 and XP
		TinyTERM Plus	PL3777777EM
		TinyTERM Web Server	WS3777777EM		Windows 98se, Me, NT 4.0, 2000, XP and 2003
		TinyTERM Thin Client	TC3777777EM		Windows NT 4.0 Terminal Server, 2000 Server and 2003 Advanced Server
4.20-4.21	2001-2002	TinyTERM	EV2777777EM	No	Windows 95, 98, Me, NT 4.0, 2000 and XP
		TinyTERM Plus Edition	PL2777777EM
		TinyTERM Web Server Edition	WS2777777EM
		TinyTERM Thin Client Edition	TC2777777EM		Windows NT 4.0 Terminal Server, and 2000 Server
4.12-4.13	2000-2001	TinyTERM	EV1777777EM	No	Windows 95, 98, Me, NT 4.0 and 2000
		TinyTERM Plus Edition	PL1777777EM
		TinyTERM Web Server Edition	WS1777777EM
		TinyTERM Thin Client Edition	TC1777777EM		Windows NT 4.0 Terminal Server and 2000 Server
4.10-4.11	2000	TinyTERM	TTE777777EM	No	Windows 95, 98, Me, NT 4.0 and 2000
		TinyTERM Plus Edition	WPL777777EM
		TinyTERM Web Server Edition	WWS777777EM
		TinyTERM Thin Client Edition	WTC777777EM		Windows NT 4.0 Terminal Server and 2000 Server
4.02-4.05	1999	TinyTERM Plus Edition	WPL777777EM	No	Windows 95, 98 and NT 4.0
		TinyTERM Web Server Edition	WWS777777EM
		TinyTERM Thin Client Edition	WTC777777EM		Windows NT 4.0 Terminal Server
4.00-4.01	1998	TinyTERM Web Edition	TWE777777EM	No	Windows 95, 98 and NT 4.0

Version 3.3 combined the TinyTERM and TERM for Windows product lines, including ending the serial number in the letters EM. (No serial number ends in the letters OEM. Any serial number in that format actually uses the number zero, not the letter O.)

All products were released on CD from this point on.

Support for TinyTERM 3.3 and earlier Windows products ended in July 1999.

Version	Year	Product	Serial Number	Currently Supported?	OSes
3.3	1997-1998	TinyTERM	WTE777777EM	No	Windows 3.1, 95, NT 3.51 and NT 4.0
		TinyTERM Plus	WTP777777EM
		TERM Professional	WPN777777EM

All versions prior to 3.3 shipped on diskettes.

Version	Year	Product	Serial Number	Currently Supported?	OSes
7.2	1995-1996	TERM for Windows	WPE777777IW	No	Windows 3.1, 95 and NT 3.51
		TERM Professional	WPN777777IW
	1995-1999	TERM for DOS	DPE777777IB	No	DOS
3.2	1995-1996	TinyTERM Plus DOS	DTP777777TT	No	DOS
		TinyTERM Plus NFS DOS	DTN777777TT
		TinyTERM	WTE777777TT	No	Windows 3.1, 95 and NT 3.51
		TinyTERM Plus	WTP777777TT
		Plus[NFS]	WTN777777TT
		Simply[NFS]	WSN107107US
Pre 3.2 and 7.2	Up to 1995	TinyTERM	CSU777777TT	No	DOS
		TERM for DOS	CSU777777IB
		TERM for Windows	CSU777777IW	No	Windows 3.x

In a previous entry, we posted information on reading the serial number and activation key from the registry. This only works if your PC will boot, of course. If the hard drive has crashed, you’ll need to read its registry on another PC. Windows XP and Vista both have the capability to do this.

First, install the failed hard drive as a slave drive in a Windows XP or Vista PC. Make sure you can read the drive in My Computer before continuing. If you can’t read the drive at all, there is no way to recover the license from it.

Next, backup the PC’s registry. This is a vital safety step when making changes.

While still in the Registry Editor, click on HKEY_LOCAL_MACHINE to highlight it. From the File menu, select Load Hive. In the window that opens, browse to \Windows\System32\Config on the slave drive. Open SOFTWARE.SAV.

A message window will come up, asking you to name the key. There is already a key named “SOFTWARE,” so name the new key “CENSOFT.” When “CENSOFT” opens, extract the license according to our previous instructions.

Once you have your license written down, click on “CENSOFT” to highlight it. From the Registry Editor’s File menu, select Unload Hive. This removes the extra registry entries, restoring your system to its prior condition. You should not need the registry backup.

This error from the TinyTERM install means that the attempt to write the license to the registry failed. In most cases you can add the license through License Manager immediately after install completes.

If that also fails, verify that you are logged in as a local PC administrator. You must have administrator rights to install TinyTERM.

TinyTERM 4.50 gives this error for an evaluation install, regardless of the user rights or version of Windows. That was fixed in TinyTERM 4.52.

TinyTERM Web Server Client also gives this error on install. When that happens, start the TinyTERM Emulator from the Start menu. You’ll get a “product not licensed” error. Click the 30-day Eval button. Select TinyTERM Web Server from the list, then click OK. TinyTERM Web Server Client will run normally after that, and will not expire.

CR 790, TinyTERM 4.50
CR 812, TinyTERM Web Server Client

The BBx programming language has a feature that allows one user to login multiple times while only using a single server license. It requires special license handling. This was implemented in TinyTERM 4.33.

CR 592

Generate a disk image with Symantec Ghost. TinyTERM always gives an “invalid license” error when recreated from the images, but never on the first run. It generally fails the second or third time it’s run on an imaged PC.

The cause has not yet been determined. The workaround is to edit the registry to remove the existing licenses, then use License Manager to add them back in.

CR 367