What Century Software will do

A Technical Support Representative will discuss any questions or problems, which are usually resolved during the initial contact. If a representative is not available on the initial call, one will respond to the call in the order it was received. If the caller is unavailable on a call back, the representative will leave a message and wait for a response.

Century Software is committed to resolving all problems within 24 hours. However, some resolutions require a longer period of time. If the situation requires more time, a representative will provide updates on the progress of the problem resolution.